FAQ

FAQ

WHY WEIDIAN Printer?
Brand and manufacturer reputation

WEIDIAN Printer has 25 years of experience in inkjet coding industrial and we are always committed to providing customers with competitive products and a comprehensive after-sales service system.

After sales service and parts supply
Provide a complete equipment warranty ranging from 12-36 months. Provide details of remote and on-site training and technical support services.

1.Are you a manufacturer or a trading company?
Combining geographical advantages, we have 25 years of manufacturing and we are also working together with our raw material suppliers developing new items every year, to reduce material cost and offer final discount to customers.
2.What is your factory’s production capacity?
Our factory’s production capacity is [120,000 to 150,000] units per year, with the ability to scale up production based on demand.
3.Can you do OEM/ODM?
Yes, we offer customized solutions for OEM and ODM projects, tailored to meet specific customer requirements and branding.
4.Can products be customized?
Absolutely, we can customize our products based on your specifications and requirements.
5.How long is the delivery time?
The standard lead time is [3-5] days after order confirmation. We can expedite production if needed, upon request.
6.Will you accept third-party quality inspection?
We are open to third-party inspections and can coordinate with internationally recognized inspection agencies.
7.How do you handle tariff issues, is shipping and customs clearance easy?
We offer DDP (Delivered Duty Paid) options for some regions, and our experienced logistics team will ensure a smooth customs clearance process.
8.Can we pay in RMB/Euros/Pounds?
We accept payments in various currencies, including RMB, Euros, and Pounds. Please contact our finance team for current exchange rates and transaction details.
9.Do you provide certified invoices from embassies/origin certificates?
We can provide certified invoices and origin certificates as needed for your import processes.
10.What are the primary products of your company?
Our primary products is laser marking machine, inkjet printer , ink cartridg etc.

11.Which countries are your laser machinery sold to?
Our products are widely exported to Poland, Korea, Thailand, Egypt, Brazil, Saudi Arabia,Turkey, India, Italy, and other countries.12.How long is the delivery time?
The products will be delivered to you about one week after the order is confirmed.

13.What certificate has your company got?
All of our product with CE, ISO.ROHS.

14.Why should you buy from us not from other suppliers?
We have complete assembly lines for packing and marking technicals. From the part’s test to inspection and loading, we are committed to provide customers one-stop packing and marking solution.

15.What is your product range?

  • Inkjet printer, including CJ printer, TIJ printer,UV inkjet printer and,handheld inkjet printer(1-100MM).
  • Laser marking machine, including Fiber laser marking machine, CO2 laser marking machine and UV laser marking machine.
  •  Spare parts. Original and compatible spare parts with favorable price for all brand of CIJ printers.(Videojet, Domino, Marken Imaje,…)
  • Supply a large quantity of ink cartridges

 

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